Client service pledge
We may have our eyes in the sky, but in your office, and ours, we're all business. From our initial conversation, we'll treat you like the valued client you are: you'll get cost estimates promptly, a schedule you can depend on, and full-service from concept to clean-up. You'll get an understandable project plan and professional attention to site coordination, safety and permits.
Expect the best service in the industry
Pyrotecnico staff deliver excellent service from review of the site plan to the creation of your show to clean-up. We are committed to serving our clients with the highest degree of professionalism for every event, large or small.
We're fully certified and well-trained
Pyrotecnico complies with federal and local regulations by updating technician certifications semi-annually using a software system to manage and store individual credentials. We offer technician training on a regular basis.
Personally committed to excellence
Our pledge to clients means that our staff of designers, producers, sales people, office personnel, and technicians are personally committed to excellence. We stress effective, proactive communication with our clients, fire marshals and local authorities. Our crews are punctual, hard-working and enthusiastic. All of our shows are custom designed to meet the needs of your event.
Tremendous! Words cannot describe the rush. Thank you for your efforts, your creativity, your flexibility, your ability to change and react on the fly and being professional and fun from start to finish.Jason Kidik
These guys are the best of the best and a joy and a pleasure to work with!Pieter Jan Brugge
"Love & Other Drugs"
Thank you for all your crew did to make this year's event a success!Jessie Oehler
Baltimore Office of Promotion & The Arts
Another great show again this year!Rodger Jonas
Coast Guard Festival
Grand Haven, Michigan
Excellent job as always! Always a pleasure working with Pyrotecnico!Waneta Kiefer
Three Rivers Festival
Fort Wayne, Indiana
Your displays somehow keep getting better. Awesome! Thrilling! Beautiful! were words used to describe it. Thanks for being a great supporter.Gene DeCaprio
New Wilmington, Pennsylvania
While there were many exceptional challenges during the planning and execution phases of this hallmark event, your flexibility and patience were an invaluable asset to mission accomplishment.Capt. P.J. Lorge
Naval Air Station, Oceana
Virginia Beach, Virginia
Your staff is truly enjoyable to work with and we appreciate their passion for their work. The fireworks are always a highlight of the Pine Community Day.Joni Patsko
Director of Parks & Recreation
Township of Pine
Allegheny County, Pennsylvania
The fireworks show was absolutely spectacular. I don't remember ever being so moved by such a display!Gordon H. Mueller, Ph.D.
President & CEO
The National WWII Museum
New Orleans, Louisiana
This was the first time that the National Cherry Blossom Festival included fireworks and we were a bit apprehensive. You made this event very easy for us by making all the arrangements and filing all the permits and answering our many questions to put us at ease with the project.Diane Mayhew
National Cherry Blossom Festival Committee
Our staff are committed to:
- safety for everybody at a show: the audience, the crew and customer
- innovative solutions within budget, location, venue and time constraints
- delivering the quality show described in our proposals
- excellent communication
- planning shows that anticipate the need to adapt to changing circumstances
- delivering dramatic results regardless of budget or venue
- maintaining current certification for our crews
- training and retraining our crews and producers
- keeping our knowledge of new technologies and products current
- creating unique shows for each fireworks production for each client